System status
How everything we host is doing. Checks run every minute, and the status page uses the same data that alerts us when something goes wrong. We publish it because you should be able to see how reliable your host is.
- Checks
- Every minute
- Uptime
- Above 99.9%, measured
- Backups
- Daily, restore-tested
- Recovery
- Automated first
- Escalation
- The person who set it up
- Phone
- 01772 211 663
What we check, and how often
01
Every minute
Automated checks run against every site and application we host, day and night. The data that alerts us is the same data the status page shows.
02
Above 99.9%, measured
That's a measured figure, not a target. The history doesn't reset after a bad month, and we can't edit it.
03
Backups we've restored
Taken every day, stored away from the live systems, and tested by restoring them, so we know they work.
04
Automatic first, then a person
Automatic recovery deals with most problems on its own. Anything that needs a person goes to whoever set your server up.
If your site looks down, tell us anyway.
Our monitoring usually spots it first, but a report from someone actually using the site is always useful, and we'd much rather hear about it twice than not at all. Call 01772 211 663 or email contact@brnb.co.uk.
If you're not a hosting client yet, everything we monitor, back up and keep up to date is on the hosting and infrastructure page.
Tell us what's going on. We'll tell you what we'd do about it.
Tell us what you're paying now and what it's supposed to cover, and we'll tell you if it's fair. Monitoring, tested backups and this status page are all included as standard.